Payment methods accepted
We only accept the following payment methods:
- MasterCard
- VISA
- AMEX
- Apple Pay
It is not possible to pay via Paypal, bank transfer, cash, check or any other type of bank card not mentioned above.
EUR Visa or MasterCard debit and credit cards will be accepted for payment.
The price and currency displayed on the payment page will be the same as that printed on the transaction receipt and the amount charged to the card will be shown in the currency of your card.
We will not trade with or provide services to OFAC-sanctioned countries.
Customers who are minors (under the age of 18) using the Website must not register as users of the Website and must not transact on or use the Website.
The cardholder must keep a copy of the transaction records and the policies and rules of https://au-coeur-du-japon.com.
The user is responsible for the confidentiality of his account.
Additional costs
There are no additional costs to pay on top of the price of the product. You will not be charged any subscription or additional fees after placing an order on our website.
If there should be customs fees to pay or upon receipt of the package, please let us know by contacting us by email or telephone via our contact page. We undertake to pay all additional costs to the price of the product you purchased if any arise.
Delivery costs are free regardless of the amount of your order in mainland France and in all countries in the European zone. That is to say: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Delivery is chargeable outside the European zone and is charged €29.00 regardless of the amount of your order. It concerns the following countries: United Arab Emirates, Australia, Canada, Switzerland, United Kingdom, Hong Kong SAR China, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States
We do not offer delivery to any countries not listed above.
Issuance of an invoice when making a purchase on our website
We systematically provide a customer invoice when making a purchase on our website. The invoice is sent by email to the email address provided when placing the order within one hour after placing the order.